One of the new features in CRM 4.0 is the integration of workflows to simplify common tasks. When testing the workflows (with the e-mail router installed) after you have modified them you will need to close the e-mail router configuration manager before e-mail will be sent.
To prevent these errors do the following:
- Open "Email Router Configuration Manager
- Select the tab "Users, Queues and Forward Mailboxes
- Click "Load Data"
- Double Click on one of the users of click on a users and click "Modify"
- The E-mail Router is now waiting for a Publish of the rules
- Still, if you have not editted anything, the router is waiting for acknowledgement
- When you click "publish" all messages will be sent according to the workflows you published.